We appreciate your interest in SmartGlassRepair ® operated by CMTEC GmbH.
The protection of your personal data is very important to us. Therefore we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003).
In this privacy policy we inform you about the most important aspects of data processing within our website.
Through this privacy policy, our company seeks to inform the public about the nature, scope and purpose of the personal information we collect, use and process.
Only such personal data is collected that is necessary for the performance and processing of our services or that you have voluntarily provided to us.
Personal data is any information that relates to an identified or identifiable natural person. A natural person is considered to be identifiable who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person can be identified.
Legal basis of processing
Art. 6 I lit. A DS-GMO serves our company as the legal basis for processing operations where we obtain consent for a particular processing purpose. If the processing of personal data is necessary to fulfill a contract of which the data subject is a party, as is the case, for example, in processing operations necessary for the provision of any other service or consideration, the processing is based on Art. 6 I lit , b DS-GMO. The same applies to processing operations that are necessary to carry out pre-contractual measures, for example, in the case of requests for our services. If our company is subject to a legal obligation which requires the processing of personal data, such as the fulfillment of tax obligations, the processing is based on Art. 6 I lit. c DS-GMO. In rare cases, the processing of personal data may be required to protect the vital interests of the data subject or another natural person. This would be the case, for example, if a visitor to our premises were injured and his or her name, age, health insurance or other vital information would have to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 I lit. d DS-GMO are based. Ultimately, processing operations could be based on Art. 6 I lit. f DS-GMOs are based. On this legal basis, processing operations that are not covered by any of the above legal bases are required if processing is necessary to safeguard the legitimate interests of our company or a third party, unless the interests, fundamental rights and fundamental freedoms of the person concerned prevail. Such processing operations are particularly allowed to us because they have been specifically mentioned by the European legislator. In that regard, it considered that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47, second sentence, DS-BER).
Data Security
SmartGlassRepair ® operated by CMTEC GmbH has implemented numerous technical and organizational measures as the controller in order to ensure the most complete protection of personal data processed via this website. Nevertheless, Internet-based data transmissions can generally have security holes, so that absolute protection can not be guaranteed. For this reason, every person concerned is free to submit personal data to us in alternative ways, for example by telephone.
Please note that we therefore accept no liability whatsoever for the disclosure of information due to non-caused errors in data transmission and /or unauthorized access by third parties (eg hacking on email account or telephone, interception of faxes).
Data Storage
For the purpose of the contract processing the following data are stored with us:
Types of processed data:
- inventory data (e.g., names, addresses)
- contact information (e.g., e-mail, phone numbers)
- content data (e.g., text input, photographs, videos)
- usage data (e.g., websites visited, interest in content, access times)
- meta /communication data (eg device information, IP addresses)
Purpose of processing:
- Responding to contact requests and communicating with users.
- Security measures.
- Reach Measurement /Marketing
The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. No data transfer to third parties takes place, with the exception of transmission to our tax consultant to fulfill our tax obligations.The data processing is based on the statutory provisions of § 96 para. 3 TKG and Art. 6 para 1 lit. a (consent) and /or lit. (necessary for the fulfillment of the contract) of the GDPR
storage period
We store your personal data until termination of the business relationship under which we have collected your data or until expiry of the applicable statutory limitation and retention periods; in addition, until the termination of any legal disputes in which the data is required as proof. Insofar as you are a customer, former customer, prospective customer or potential customer or contact person at one of the aforementioned, we store your personal data for the purpose of marketing until your objection or revocation of your consent, as far as the marketing measure based on your consent
Server Log Files
To optimize this website for system performance, usability and providing useful information about our services, the website provider automatically collects and stores the information Information in so-called server log files, which your browser automatically transmits to us. This includes your Internet Protocol address (IP address), browser and language setting, operating system, maturer URL, your Internet Service Provider and date /time. A combination of this data with personal data sources will not be made. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.
Collection and processing using the contact form
When using the contact form, we collect your personal data (name, E Mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us without affecting the lawfulness of the processing on the basis of the consent to revocation. We only use your e-mail address to process your request. Your data will then be deleted, provided that you have not consented to further processing and use.
Use of the e-mail address for sending newsletters
We use your e-mail address exclusively for the purposes of contract processing Advertising and newsletter shipping, if you have expressly consented to this. Processing is based on Art. 6 (1) lit. a DSGVO with your consent. You may revoke your consent at any time without affecting the legality of the processing carried out on the basis of your consent until your revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your e-mail address will then be removed from the mailing list.
Transfers to third countries
If we process data in a third country (ie outside the European Union (EU) or the European Economic Area (EEA)) or in the In the case of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre) contractual obligations, on the basis of your consent, under a legal obligation or based on our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special conditions of Art. 44 et seq. DSGVO. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (eg for the US through the “Privacy Shield”) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).
Use of Google Analytics
We use the Google Analytics web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”). Data processing is for the purpose of analyzing this website and its visitors. For this purpose, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. Your data may be transmitted to the United States. There is an adequacy decision by the European Commission for data transfers to the US. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the needs-based and targeted design of the website. You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you, based on Art. 6 (1) f DSGVO.
You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
For more information about Terms of Use and Privacy, please visit https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.
cookies
This website uses “cookies” to make our offer more user-friendly, effective and secure.
A “cookie” is a small text file that we transmit via our web server to the cookie file of the browser on the hard disk of your computer. This will allow our site to recognize you as a user when connecting between our web server and your browser. Cookies help us to determine the frequency of use and the number of users of our websites. The content of the cookies we use is limited to an identification number that no longer allows any personal reference to the user. The main purpose of a cookie is to recognize visitors to the site.
Two types of cookies are used on this website:
Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave our website and are automatically deleted after the end of your visit.
Persistent cookies: For better usability, cookies remain stored on your device and allow us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and cookies only in individual cases allow, the acceptance of cookies for certain cases or generally exclude and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.
Google Maps
This website uses Google Maps for the display of map information. When using Google Maps, Google also collects, processes and uses data about the use of the Maps features by visitors to the Websites. For more information about Google’s data processing, please refer to Google’s Privacy Policy on Google Privacy Policy & Terms of Use. There you can also change your settings in the privacy center, so that you can manage and protect your data.
Business analysis and market research
In order to operate our business economically, to be able to recognize market trends, customer and user requirements, we analyze the data we have on business transactions, contracts, inquiries, etc. We process stock data, communication data, contract data, payment data, usage data, metadata on the basis of Art. 6 para. 1 lit. f. DSGVO, whereby the persons concerned include customers, prospects, business partners, visitors and users of the online offer.
The analyzes are carried out for the purpose of business analysis, marketing and market research. The analyzes serve us to increase the user-friendliness, the optimization of our offer and the business economics. The analyzes are for us alone and will not be disclosed externally unless they are anonymous, aggregated value analyzes.
Incidentally, the overall business analyzes and general trend provisions are created anonymously if possible.
Online presence in social media
We maintain online presence within social networks and platforms in order to communicate with customers, prospects and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.
Unless otherwise stated in our Privacy Policy, we process users’ data as long as they communicate with us within social networks and platforms, e.g. Write posts on our online presence or send us messages.
Rights of data subjects
You have the right to ask for confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.
You have accordingly. Art. 16 DSGVO the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.
In accordance with Art. 17 GDPR, they have the right to demand that the relevant data be deleted immediately or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.
You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other persons responsible.
You have gem. Art. 77 DSGVO the right to file a complaint with the competent supervisory authority.
Information and cancellation
As a customer or generally as an affected party, you have the right to information about your stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correction, data transfer, opposition, restriction of processing as well as blocking or deletion of incorrect or inadmissibly processed Dates.
As far as changes of your personal data arise, we ask for appropriate notice.
You have the right at any time to revoke your consent to the use of your personal data. Your request for information, deletion, correction, opposition and /or data transfer, in the latter case, unless this is a disproportionate effort, may be addressed to the address below.
If you believe that the processing of your personal data by us violates the applicable data protection law or your data protection claims have been violated in another way, it is possible to complain to the competent supervisory authority. In Austria, the data protection authority is responsible for this.
Withdrawal
You have the right to grant consent in accordance with. Art. 7 para. 3 DSGVO with effect for the future.
right to
You can object to the future processing of your data in accordance with Art. 21 GDPR at any time. The objection may in particular be made against processing for direct marketing purposes.
Name and address of the controller
Person responsible within the meaning of the General Data Protection Regulation, other data protection laws in the Member States of the European Union and other provisions with data protection character:
SmartGlassRepair®
Industriestraße 258
2722 Weikersdorf am Steinfelde | Austria
Tel. +43 2622 21186
Email: office@smartglassrepair.at